Cancellation Policy

Cancellation Policy

We at [Solitary Boutique] are keen to provide a comfortable and satisfactory shopping experience to our customers. Therefore, we offer the following cancellation policy:

Cancellation Policy

  1. Cancellation Policy Period:
    • Customers can cancel the order within 24 hours from the date of purchase.
  2. Cancellation methods:
    • The order can be canceled by:
      • Visit the “My Orders” section on the website.
      • Send an email to: support@al-namu.com
  3. Cancellation fees:
    • No fees are charged for canceling the order within the specified period.

Money Refund

  • In case of cancellation , our team will process the order within 7 business days, and the amount will be refunded to the same payment method used when purchasing.

Contact Customer Service

For any inquiries or issues regarding the cancellation and exchange policy, please contact customer service via:

  • Email: support@al-namu.com
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